Demo environment · Use fictional information only · Example centers · No coverage or live charges

Household subscription management

A clearer way to manage your household subscription

Find a participating center, enroll your household, and manage monthly billing in one place. See the price and start date before you check out.

Your payment method is saved at checkout. The first charge is scheduled for your coverage start.

Everything in one account

Household details, enrollment status, billing, and support.

Approved center addresses

One subscription for your household

Monthly price shown before checkout

Getting started

Four steps, from search to subscription

You can explore centers before creating an account. Enrollment and billing details are kept in your account once you sign in.

01

Find a participating center

Search the approved center list and review addresses before choosing a location for your household.

02

Create your household account

Add your household members, select a center, and review the enrollment details and terms.

03

Review the monthly price

See the base fee, fixed 3% service fee, and exact first charge before saving a payment method.

04

Manage your subscription

Track your enrollment and use the billing portal for invoices, payment methods, and cancellation.

Your account

The tools you need in one place

Find a center, keep household details current, and handle subscription tasks without searching through separate pages.

Center search

Browse approved centers and their addresses. A list remains available if the map cannot load.

Find a center

Household details

Keep your household information together and update member details from your account.

Create an account

Enrollment status

See your scheduled start and subscription status when you sign in.

Sign in

Billing controls

Open the secure Stripe billing portal to change your payment method or cancel at period end.

Manage billing

Invoices

View and download invoices for completed charges from the billing portal.

View invoices

Help from a person

Read common answers or send a request to the support team through our contact form.

Get help

Monthly billing

Know your price and start date

The household monthly total combines the current base fee with a fixed 3% service fee. You see the exact price for your enrollment before checkout.

1

Sign up through the 25th UTC: the first charge is scheduled for the first of next month at 00:00 UTC.

2

Sign up after the 25th UTC: the first charge is scheduled for the first of the following month at 00:00 UTC.

3

Coverage activates after that first charge succeeds. Renewals extend your paid-through date each month.

Current household price

The current price will appear here when the pricing service is available. You will see the exact monthly total before checkout.

Saving a payment method at checkout does not start coverage or charge you immediately. Your first charge date is shown before you confirm.

Explore participating centers

Questions and support

Get answers before you enroll

Our FAQ explains billing, coverage timing, and cancellation. If you need more help, send the support team a message.

Appointment booking is not available here. Contact your selected center directly about its services and scheduling.